Terms — Stjórinn and The Gaffer

DRAFT — effective when paid access opens. Marked fields await confirmation.

1. Notkunarskilmálar

Terms of Use — [service name]

Version [], effective [date]

1. The service and the provider. The service consists of browser-based football management games provided by vonAI ehf., an Icelandic private limited company, reg. no. [], [address], Iceland, email []. These Terms of Use govern all use of the service. Purchases are additionally governed by the Purchase and Access Terms, the free trial by the Free Trial Terms, and personal data by the Privacy Policy.

2. Account. Use requires an account with a verified email address. Provide accurate information and keep your sign-in credentials secure; activity through your account is treated as your use. You must be at least 13 years old. If you are under 18, purchases require the consent of a parent or guardian or the use of money you are legally entitled to spend yourself.

3. Acceptable use. The service is for personal, non-commercial use. You must not: share an account to circumvent access purchases; disrupt or overload the service, bypass access controls or use automation to play; copy, redistribute or resell content from the service; or use the service unlawfully.

4. Intellectual property. vonAI ehf. (or its licensors) owns all intellectual property in the service, including software, design, text and databases. You receive only a revocable, non-transferable right of personal use. Any club, league or player names that may appear belong to their respective owners; the service is not affiliated with or endorsed by them [review against actual in-game names].

5. Availability and changes to the service. We aim for good availability but do not guarantee uninterrupted, error-free operation; reasonable maintenance, updates and temporary interruptions may occur. We may develop and change the service provided the change does not materially reduce what a paying user purchased for a current access period; material degradation is addressed in clause 6 of the Purchase and Access Terms (remedies).

6. Breach and account suspension. On breach we may warn you, restrict or close your account. Closing a paid access without a refund applies only to serious breaches and will be reasoned; you may object at [email]. Your statutory consumer rights, including rights in respect of faulty digital content, remain unaffected.

7. Limitation of liability. vonAI is not liable for indirect loss or loss caused by events outside its reasonable control. Nothing in these terms limits liability that cannot lawfully be limited — including your statutory consumer rights (for UK consumers, those under the Consumer Rights Act 2015) or liability for intent or gross negligence.

8. Changes to these terms. We may amend these terms for valid reasons (e.g. legal changes, new features). Material changes will be notified to registered users by email at least 30 days in advance. No change reduces access you have already paid for. If you do not accept a material change you may close your account; if a paid period is curtailed by the change you are entitled to a pro-rata refund.

9. Governing law and disputes. These terms are governed by Icelandic law. If you are a consumer in the EEA or the United Kingdom you additionally retain the mandatory protections of the law of your country of residence, and you may bring proceedings in your home courts where the law so provides. Complaint routes are described in clause 8 of the Purchase and Access Terms.

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2. Kaup- Og Aðgangsskilmálar

Purchase and Access Terms

Version [], effective [date]

1. What you buy: time-limited access. You purchase time-limited access for 6 months to both games, Stjórinn and The Gaffer — one payment unlocks both. This is digital content/a digital service not supplied on a tangible medium — not a permanent purchase of software or content. Access is tied to your account and is for personal use.

2. Term and exact end date. The access period starts when access is activated and ends at 23:59 (Icelandic time) on the day 6 months later; the exact end date is shown at checkout, in the order confirmation email and on your account page. If you buy a new period before the current one expires, the new period is added to the end of the current one — nothing is lost.

3. Subscription and auto-renewal. Access is a subscription that renews automatically for the same period (6 or 12 months) at the price in effect when you subscribed, until cancelled. You may cancel at any time in the payment processor's customer portal (link in your receipt email); cancellation takes effect at the end of the current period, and a reminder is emailed before each charge [confirm reminder form and notice period under applicable consumer law]. When the subscription ends, paid access closes; your account, trial content and saves are retained as described in the Free Trial Terms and the Privacy Policy.

4. Price and payment. Prices are shown as the final total including VAT (currently ISK 2,990 for 6 months or ISK 4,990 for 12 months of access to both games, with any local-currency equivalent shown at checkout [confirm price display and VAT/MoR handling for UK/EEA customers]). Payment is made in advance at checkout; a receipt/invoice is emailed to you. [if MoR: "Payments are processed by [Paddle/…] as reseller and Merchant of Record; the payment transaction is additionally subject to its checkout terms, while vonAI provides the service and remains responsible for it towards you."]

5. Price changes. Prices may change for future purchases only. A price change never affects a period you have already paid for and is never retroactive. The current price is always displayed before you confirm a purchase.

6. Faulty digital content and remedies. If the service does not conform to the contract during your access period you have your statutory remedies. For UK consumers under the Consumer Rights Act 2015 this includes repair or replacement and, failing that, a price reduction of an appropriate amount (up to a full refund). For Icelandic/EEA consumers, remedies under applicable consumer legislation apply, including cure, proportionate price reduction and termination for material non-conformity with a corresponding refund. Report faults to [email]. Nothing in these terms limits those statutory rights.

7. Right to cancel. Your 14-day right to cancel and the digital-content exception for immediate supply are set out in the Cancellation and Refunds section (document 5), which forms part of these terms.

8. Complaints and dispute resolution. Send complaints to [email]; we respond within [14] days. If unresolved, Icelandic/EEA consumers may refer the dispute to the Icelandic Complaints Committee for Goods and Services Purchases (kærunefnd vöru- og þjónustukaupa, see island.is) under Act No 81/2019, and may contact the Icelandic Consumer Agency (Neytendastofa). UK consumers may additionally contact Citizens Advice and retain all rights to bring proceedings in UK courts. Referral to a complaints body does not limit your right to go to court.

9. Termination of access. Suspension for breach is governed by clause 6 of the Terms of Use. If vonAI discontinues the service before the end of a paid period, users receive a pro-rata refund for the unused time.

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3. Prufuskilmálar

Free Trial Terms

Version [], effective [date]

1. What the trial includes. The free trial gives access to one club and one starting season in either game: you play the preseason (friendlies included) and your first 5 league matches. Only completed league matches count towards the quota.

2. Once per user. The trial is available once per user — one trial per account, shared across both games. Creating additional accounts to reuse the trial is not permitted and may lead to account closure.

3. Requirements. The trial requires an account with a verified email address. No payment card and no payment details are collected for the trial.

4. Never converts to a paid plan. The trial simply ends and never converts automatically into a purchase; no payment can arise unless you yourself complete the checkout flow. After the trial you may purchase access if you wish.

5. Saves. Trial progress is saved to your account and carries over if you purchase access [confirm technically accurate].

6. Changes. We may change or withdraw the trial offer for new users at any time; a trial already started is not curtailed.

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4. Persónuverndarstefna

Privacy Policy

Version [], effective [date]

1. Controller. vonAI ehf., reg. no. [], [address], Iceland, email []. We process personal data under the Icelandic Data Protection Act No 90/2018 and the GDPR; for UK users, also the UK GDPR.

2. What we process and why.

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| Email, hashed password / magic-link data, verification status | Account and authentication | Contract (Art. 6(1)(b)) | While the account is active; deleted on account deletion |

| Purchase records, invoices, receipts | Performing the contract; bookkeeping | Contract; legal obligation (Icelandic Accounting Act No 145/1994 — 7 years) | 7 years from end of financial year |

Service emails necessary for the contract (purchase confirmation, password reset, security notices, a reminder of your access end date) are sent without consent and are not marketing. Marketing email is sent only with consent (or within the narrow existing-customer exception of Icelandic law) and always contains an unsubscribe link.

3. Processors and recipients. Supabase (database and authentication) and Vercel (hosting) process data on our behalf under Art. 28 GDPR data processing agreements [confirm DPAs and hosting region — prefer EU region]. Where payment is handled by a payment provider / Merchant of Record, that provider receives the data the payment requires and is responsible for that processing [name provider]. We do not sell personal data and do not use third-party advertising.

4. International transfers. Where processors process data outside the EEA/UK, transfers rely on appropriate safeguards such as EU Standard Contractual Clauses and/or the EU-US Data Privacy Framework (and UK equivalents) [confirm the actual transfer basis per processor].

5. Cookies and localStorage. We use only strictly necessary cookies/storage: the sign-in session (Supabase) and localStorage for game saves and settings. No third-party advertising or analytics are used, so no cookie consent banner is required; if this changes, this policy will be updated and consent obtained as required.

6. Children. The service is not directed at children under 13 and account creation requires a minimum age of 13. Accounts found to belong to younger children will be deleted.

7. Your rights. You have the right of access, rectification, erasure, restriction, data portability, objection to processing based on legitimate interests, and withdrawal of consent at any time. Requests: [email]; answered within one month. You may delete your account [in settings / by request]; account and game data are then deleted, while purchase records are kept separately for the statutory 7-year accounting period. Complaints may be lodged with the Icelandic Data Protection Authority, Persónuvernd (personuvernd.is); UK users may also complain to the ICO (ico.org.uk).

8. Changes. Material changes will be notified to registered users by email and/or on the website.

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5. Afturköllun Og Endurgreiðslur (Hluti Kaup-Skilmála)

Right to cancel and refunds

1. 14-day right. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (for UK consumers) and corresponding EEA rules, you have 14 days from the date of purchase to cancel without giving a reason. Notify us at [email] or use the model cancellation form [link]. We refund without undue delay and no later than 14 days after your notice, using the same means of payment.

2. Exception for immediate supply of digital content. The access is digital content not supplied on a tangible medium. If you ask for access to start immediately and give your express consent, acknowledging that you lose the right to cancel, the 14-day right is lost once the supply begins (reg. 37(1)(b) of the 2013 Regulations).

Checkout consent text (unticked checkbox, above the pay button):

> ☐ *I request immediate access to the game and acknowledge that I will lose my 14-day right to cancel once access begins.*

Confirmation email text (required by reg. 16(3)):

> *At checkout you expressly consented to immediate supply of the digital content and acknowledged that you thereby lost your 14-day right to cancel. Your access was activated on [date, time].*

3. If the box is not ticked. [choose implementation — A: access activates after the 14-day period ends (or earlier if you later give the same consent); B: purchase does not proceed without the consent, with the alternative clearly offered. No pre-ticked boxes; no pressure tactics.]

4. Refunds beyond the minimum. Even where the cancellation right is lost under clause 2, the following still apply: (a) your full statutory remedies for faulty digital content (clause 6 of the Purchase and Access Terms — for UK consumers under the Consumer Rights Act 2015); (b) a pro-rata refund if vonAI discontinues the service during a paid period; (c) [optional goodwill rule: "full refund within 14 days of purchase regardless of statutory position" — business decision]. We do not operate a blanket "no refunds" policy and nothing in this section limits your statutory rights.

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